Private Wealth Relationship Manager
Fast-paced independent CT Wealth Management firm seeks an experienced customer service professional to join our growing team. The Private Wealth Relationship Manager Is a full-time position responsible for administrative support to a team of advisors and providing exceptional customer service. Financial services industry experience required. Interested parties should email their resume and cover letter with “PWRM” in the subject line to [email protected]. Gottfried & Somberg Wealth Management LLC is located at 148 Eastern Boulevard, Suite 201, Glastonbury, CT 06033.
SUMMARY OF RESPONSIBILITIES:
- Promptly respond to client questions and service requests within 24 business hours regarding general account info, online access, withdrawals, transfers, and investments. For matters exceeding 1 day, provide estimate for resolution and keep customer apprised of status. Always own the outcome.
- Anticipate advisor’s needs and handle them proactively. Prepare forms and folders for meetings while minimizing details advisor is involved in. Open new accounts, follow up after meetings, create correspondence as directed by advisor, and schedule client meetings.
- Use excellent customer service skills to build client relationships. Engage in regular contact with clients via telephone, email and letters.
- Process withdrawals and transfers, and assist clients with completing forms and conference calls with third parties. Place trades through Commonwealth at advisor’s direction, if licensed.
- Track all pending business paperwork and proactively resolve issues to move business through the pipeline. Follow up on outstanding transactions with clients, our broker/dealer Commonwealth Financial, and third parties while always advocating for our client. Update pending business summary daily.
- Use Customer Relationship Management (CRM) system to maintain updated client records and record office contact with each client to ensure continuity and quality of service.
- File and maintain up-to-date organized client files, including electronic copies of all signed applications, forms, and correspondence according to Commonwealth’s Compliance requirements.
- Provide office coverage in the absence of other administrative staff.
- Regularly review processes and make suggestions to improve office functions
- Regularly review our broker/dealer Commonwealth Financial’s news items, technology updates, and e-mail communications; report pertinent information back to advisor.
REQUIRED SKILLS AND KNOWLEDGE
- 3+ years of experience in the financial services industry; experience working with National Financial Services (NFS) processes and forms preferred
- Demonstrated ability to support multiple financial advisors and work well on a team
- Desire and commitment to provide exceptional customer service
- Excellent time management and multi-tasking skills to complete a high volume of work within deadlines
- Superb attention to detail
- Excellent written and verbal communication skills and desire to interact with clients and team members
- Sophisticated organizational skills for maintaining paper and electronic files
DESIRED SKILLS AND KNOWLEDGE
- Proficiency with Customer Relationship Management (CRM) systems to track client data
- FINRA Series 6 or FINRA Series 7 registration preferred; FINRA Series 63 and Insurance license a plus
- College degree preferred
- Familiarity with 401k plan administration preferred
EXPECTATIONS:
- Professional behavior according to the GSWM Employee Manual. Observe and honor GSWM core values of Honesty and Integrity; Build Genuine Relationships; Strive for Excellence; and Seek Continuous Self Improvement.
- Establish and maintain cooperative working relationships with the team. Work collaboratively to retain existing client base as well as grow client base.
- Possess a growth mindset and demonstrate initiative by being willing to take on new responsibilities, take charge of a responsibility without being asked, or make suggestions for improvements.
- Develop high-level understanding of roles and responsibilities of each office position.
Gottfried & Somberg Wealth Management LLC offers paid NYSE holidays, vacation and sick/personal days; a 401(k) retirement plan with a company match.
Interested parties should email their resume and cover letter with “PWRM” in the subject line to [email protected]. Gottfried & Somberg Wealth Management LLC is located at 148 Eastern Boulevard, Suite 201, Glastonbury, CT 06033.
FINANCIAL PLANNING ANALYST
Fast-paced independent CT wealth management firm seeks an experienced Financial Planning Analyst to join our growing team. The Financial Planning Analyst is a full-time position responsible for providing wealth advisors with research, analysis, reporting and trading support. This position has opportunities for professional growth and works closely with advisors and clients.
SUMMARY OF RESPONSIBILITIES
Provide outstanding financial planning and wealth management for existing and future clients. Supports advisors throughout the financial planning process by gathering client data; creating financial reports; performing investment research and financial analysis, creating retirement income plans and Teacher’s Retirement Board (TRB) pension estimates; executing all trades; and handling the Model Management platform for all clients.
Financial Planning
- Strive for constant improvement of the financial planning process
- Gather statements provided by new and existing clients, and enter data into planning software
- Initiate conference calls with new and existing clients and third party companies to obtain data about current insurance policies, annuities and investment accounts or to execute an account transfer/rollover
- Analyze investments using Morningstar®, Riskalzye and other tools
- Use MoneyGuidePro, other planning software and propriety spreadsheets to create financial statements and projections, run Monte Carlo analyses, and illustrate how to consolidate investments with our firm
- Attend new and existing client meetings, take notes, create summary letters and perform necessary follow up
- Prepare pension estimates and retirement applications, including CT Teachers’ Retirement Board (TRB)
- Monitor and periodically update financial and retirement plans
- Promptly respond to and resolve client questions and requests regarding general account info, withdrawals, transfers, healthcare, Social Security, investments and all financial planning topics.
Portfolio Management
- Maintain model portfolios and manage client accounts within the Model Management platform.
- Perform semi-annual rebalancing and reactive rebalancing due to market conditions
- Execute all trades and monitor all SWPs, Debit Account Alerts and Upcoming Advisory Fee Alerts
- Perform year-end tax loss harvesting analysis and trades in appropriate taxable client accounts
- Input and maintain client cost basis information using ACCESS Tax Lot Accounting
Analysis and Reporting
- Conduct investment research as needed and generate accurate reports for meetings.
- Report team AUM tracking on a monthly basis, monitoring practice growth for monthly sales meetings
- Maintain monthly data analysis for model portfolios
- Gather, organize, and submit data for share class conversions
Research and Continuing Education
- Source investment analysis and reports using COMMUnity Link®, Morningstar, and third party vendors
- Perform quantitative and qualitative analysis with reliably sourced data
- Comply with all FINRA, SEC and Commonwealth regulations; satisfy continuing education requirements towards all licenses and certifications as needed
- Remain up to date on industry developments by reading trade journals and other publications, especially Barron’s
- Research new products and services that will enhance client relationships or fulfill client’s short- and long-term financial needs.
- Attend teleconferences, educational events and seminars
REQUIRED SKILLS AND KNOWLEDGE
- Financial services industry experience; 3+ years preferred.
- Highly proficient with financial planning and investment concepts and terminology
- Highly proficient with Excel
- Familiarity with mutual fund, stock, bond, insurance, and annuity products
- FINRA Series 7, or successful passing of this exams within 90 days of employment required
- FINRA Series 63, 65 or 66 license, or successful passing of these exams 90 days after passing Series 7 exam.
- Insurance license or successful passing of this exam within 1 year of employment required
- Superb attention to detail.
- Excellent time management and multi-tasking skills to manage multiple deadlines and complete projects with precision.
DESIRED SKILLS AND KNOWLEDGE
- CERTIFIED FINANCIAL PLANNER™, or willingness to enroll in CERTIFIED FINANCIAL PLANNER™ certification program
- Familiarity with financial planning software; MoneyGuidePro a plus
- Familiarity with Morningstar® Advisor WorkstationSM, ACCESS Tax Lot Accounting, Fidelity Retirement Income Estimator a plus
- Experience working with a customer relationship management (CRM) system
- College degree preferred. BA or BS degree; math, finance, economics, science, engineering or business preferred. Completion of registered Paraplanner program a plus
- Experience working with Commonwealth or National Financial Services a plus.
- Familiarity with third-party asset management systems (how they work, their benefits and drawbacks) a plus
EXPECTATIONS:
- Professional behavior according to the GSWM Employee Manual. Observe and honor GSWM core values of Honesty and Integrity; Build Genuine Relationships; Strive for Excellence; and Seek Continuous Self Improvement.
- Establish and maintain cooperative working relationships with the team. Work collaboratively to retain existing client base as well as grow client base.
- Possess a growth mindset and demonstrate initiative by being willing to take on new responsibilities, take charge of a responsibility without being asked, or make suggestions for improvements.
- Complete all projects with precision while adhering to workflow deadlines.
- Remain up to date on industry developments. Regularly review our broker/dealer Commonwealth Financial’s news items and technology updates.
- Develop high-level understanding of roles and responsibilities of each office position.
- Comply with all SEC and Commonwealth regulations; satisfy continuing education requirements.
Gottfried & Somberg Wealth Management LLC offers paid NYSE holidays, vacation and sick/personal days; a 401(k) retirement plan with a company match.
Interested parties should email their resume and cover letter with “Financial Planning Analyst” in the subject line to [email protected]. Gottfried & Somberg Wealth Management, LLC is located at 148 Eastern Boulevard, Suite 201, Glastonbury, CT 06033.